Unpaid Wages
Learn tip pooling laws and your worker tip pooling rights, how tip credit rules and tipped minimum wage rules affect who may share tips, recognize red flags of an illegal tip stealing employer, and follow step-by-step actions to document and recover stolen tips from your employer. Access checklists, templates and enforcement options to protect pay.

Estimated reading time: 18 minutes
Key Takeaways
Tip pooling laws control who can share in tips and when owners, managers, or back-of-house staff may be included. Managers and supervisors may never keep employees’ tips.
Under federal law, back-of-house can join a tip pool only if no tip credit is taken and the employer pays full minimum wage; many states are stricter.
Tipped minimum wage rules and tip credit rules are separate but connected to tip pools; employers have strict disclosure and recordkeeping duties and must make up any shortfall to minimum wage.
Red flags of an illegal tip stealing employer include managers taking tips, delayed distributions, undisclosed credits, or including ineligible workers in the pool.
If tips were stolen, document everything, raise the issue in writing, and escalate to the U.S. Department of Labor or your state agency; consider private legal action for back pay and damages.
Table of Contents
Introduction
What Is Tip Pooling and Why Restaurants Use It
Federal vs. State Differences in Tip Pooling Laws
Tipped Minimum Wage Rules and Tip Credit Rules
Recognizing an Illegal Tip Stealing Employer
Restaurant Worker Tip Pooling Rights
Step‑by‑Step Guide: How to Recover Stolen Tips
Templates & Practical Tools (Plain‑Text Checklists)
Frequently Asked Questions
Conclusion
FAQ
Introduction
Tip pooling laws are state and federal rules that govern how tips collected by employees are collected and redistributed among eligible staff to ensure fair tip distribution and to prevent management or employers from retaining tips that belong to workers. Because tips often make up a large share of restaurant pay, understanding these rules helps you recognize wage theft and protect your income. Clear overviews from industry sources explain who may participate, what employers must disclose, and how timing and records must be handled under these systems, including the comprehensive tip pooling laws explainer and the practical tip pooling laws guide.
This guide explains federal and state differences, how tipped minimum wage rules and tip credit rules interact with tip pools, how to recognize an illegal tip stealing employer, your restaurant worker tip pooling rights, and step‑by‑step actions to recover stolen tips from employers or managers. We also touch on state-specific examples such as California’s limits on back-of-house participation and service charge practices, discussed in the California Employment Law Report’s analysis.
Important: This article offers general information, not legal advice. Laws change and facts matter. Consider speaking with an employment attorney for advice about your situation.
What Is Tip Pooling and Why Restaurants Use It
Tip pooling is an employer‑organized practice where tips received by tipped employees are collected and redistributed according to a preset formula among eligible employees who customarily receive tips. Properly designed pools can reduce conflict over sections, recognize teamwork, and promote fairness during busy services, as summarized in both the 7shifts overview and the Homebase guide.
Restaurants may use pools to reward support roles tied to customer service (for example, food runners and bussers), reduce competition among servers, and simplify tip sharing when sales are high and cash/credit tips are mixed. But tip pooling laws do not give owners or managers a license to take tips, and tip pools do not replace wages where tip credits are taken improperly.
Example: A server collects $200 in tips. The employer runs a lawful pool with a 70/20/10 split among servers, bartenders, and bussers. The $200 would distribute as $140 to servers, $40 to bartenders, and $20 to bussers. Whether this specific plan is legal depends on federal and state requirements, including who is eligible and whether the employer takes a tip credit, as outlined in the 7shifts explainer and Homebase’s breakdown. We detail those differences next.
Federal vs. State Differences in Tip Pooling Laws
FLSA baseline rules
Under federal law (FLSA), employers may include back‑of‑house staff in tip pools only if they do not claim a tip credit and instead pay the full minimum wage; managers and supervisors are prohibited from receiving tips. This federal baseline, updated in 2018, is discussed in the 7shifts tip pooling summary and Homebase tip pooling guide, and is echoed in state-focused commentary such as the California Employment Law Report article.
Even when the employer does not take a tip credit, owners, supervisors, and managers still may never keep tips or participate in the pool under federal rules, as emphasized by both industry resources (7shifts; Homebase) and state commentary (California Employment Law Report).
State examples
California: State law limits participation to front‑of‑house employees; including cooks or line cooks is unlawful. See the California Employment Law Report’s discussion for details.
New York: Employees with some supervisory duties may sometimes participate if they primarily provide customer service. See the state comparison notes in Homebase’s guide.
Wyoming: Tip pooling must be voluntary. See Homebase’s state list.
Utah: Employers must notify employees in writing about tip pooling. See Homebase.
These examples are illustrative, not exhaustive, and some states impose additional notice, recordkeeping, or timing rules—often stricter than federal law. Employers must follow whichever rule—federal or state—is more protective of employee rights, a principle underlined in industry summaries like 7shifts and Homebase.
How to check your state rule
Look up your state’s labor agency using the U.S. Department of Labor’s Wage and Hour Division state contacts directory.
Search your state agency’s site for “tips,” “tip pooling,” “service charges,” and “tip credit” to find guidance, FAQs, and complaint forms.
When in doubt, talk to your coworkers to compare practices, and consult an attorney about your specific policy.
If you need to report wage theft beyond tips, you can also learn how to file a wage claim and what evidence matters.
Tipped Minimum Wage Rules and Tip Credit Rules
“Tipped minimum wage” defined
Tipped minimum wage rules allow employers to pay a lower direct cash wage to employees who customarily receive tips, provided that tips bring total earnings to at least the applicable minimum wage. Federally, the baseline minimum wage is $7.25/hour and the historical federal tipped cash wage floor is $2.13/hour (state rates can be higher—verify your state). See the industry overviews by 7shifts and Homebase for context.
“Tip credit” rules defined
The tip credit allows an employer to count a portion of an employee’s tips toward the employer’s minimum wage obligation. In exchange, the employer must meet strict legal duties, including those highlighted by 7shifts and Homebase:
Provide written notice to employees of the tip credit amount and that the employer is taking a tip credit.
Maintain accurate payroll and tip records.
Ensure that cash wages plus tips reach at least the minimum wage for every workweek; the employer must make up any shortfall.
Never use tip credits to justify managers, supervisors, or owners receiving tips or participating in tip pools.
How tip credits interact with tip pools
If an employer takes a tip credit, federal law generally limits the pool to employees who customarily and regularly receive tips (for example, servers or bartenders). Back‑of‑house workers typically cannot be included in that pool in a tip‑credit system. See 7shifts’ guidance and Homebase’s explanation for the federal framework.
Employer disclosure checklist
Written notice stating the tip credit amount and that a tip credit is being taken.
Clear pay stubs showing direct cash wage, hours, claimed tip credit, and tips reported or distributed.
A written tip pooling policy identifying eligible roles and distribution formulas.
Records demonstrating that no owner, supervisor, or manager retains any portion of tips.
What happens if tips don’t bring me to minimum wage?
If your cash wages plus tips fall short of the minimum wage in any workweek, your employer must make up the difference—immediately and in that pay period—per federal requirements described by 7shifts and Homebase. If this isn’t happening, consider documenting the shortfall and consulting an unpaid wages lawyer to protect your rights.
Recognizing an Illegal Tip Stealing Employer
An illegal tip stealing employer is an owner, manager, or other person who retains or participates in employees’ tips, withholds tip pool distributions, or includes employees in tip pools who are not legally eligible to participate. Federal rules and state examples confirm that managers and supervisors may never keep tips and that eligibility depends on whether a tip credit is used and state law specifics (7shifts; Homebase; California Employment Law Report).
Common red flags
Managers or owners taking any portion of tips. For example, a manager collects $500 in cash tips and deposits them to an owner’s account—prohibited under federal law (7shifts; Homebase).
Withholding or delaying pooled tips beyond the pay period in which they were earned, contrary to common federal expectations discussed by 7shifts and Homebase.
Including ineligible employees, such as cooks in California where back‑of‑house participation is prohibited, as noted by the California Employment Law Report.
Failing to disclose the tip credit amount or using tips as business funds (tips are not the restaurant’s property). See 7shifts and California’s analysis of service charges and tips in the state article.
Quick hypothetical
Server A sees weekly tip‑outs shrink without explanation. Management says “we’re covering shortages,” then refuses to provide the pooling policy or logs. This is a red flag. Tips cannot be used to cover business expenses, and you have the right to clarity about eligibility, formula, and distributions (7shifts; Homebase).
If you’re also told to clock out and keep working while tips are being “rebalanced,” review your rights against wage theft, including being forced to work off the clock, which is illegal.
Restaurant Worker Tip Pooling Rights
Core rights
All tips left by customers for service belong to the employees for whom they were left, subject only to lawful, properly administered tip pools (7shifts; California Employment Law Report).
Employers cannot treat tips as the restaurant’s property or use them to cover business expenses (see the California analysis on tips and service charges).
Under the FLSA, employers, supervisors, and managers are prohibited from participating in tip pools (7shifts).
Tip credit rules require written notice, accurate records, and make‑up payments if tips plus cash wages fall below minimum wage (Homebase’s explanation and 7shifts).
How to verify your policy is legal
Ask for the written tip pooling policy and the distribution formula.
Review pay stubs for direct cash wage, tip credit amount, total hours, and recorded tips.
Request and audit distribution logs for current and prior pay periods.
Confirm only eligible roles participate, especially if a tip credit is taken; back‑of‑house is generally excluded in tip‑credit pools (Homebase).
Check your state’s rules via the DOL’s state contacts page, and compare against the federal baseline.
What to look for on your pay stub
Hourly cash wage and total hours.
Tip credit amount (if any) and clear notice that a credit is taken.
Tips reported and pooled distributions received for the period.
Any employer make‑up payments if tips were insufficient to reach minimum wage.
If you need to escalate, our guide to how to file a wage claim explains evidence and deadlines, and an employment lawyer free consultation can help you evaluate next steps.
Step‑by‑Step Guide: How to Recover Stolen Tips
Recovering tips usually follows a path: document → raise the issue internally → file an agency complaint → consider private legal action. At each stage, keep your records organized and backed up. Both 7shifts and Homebase stress timely distributions, clear policies, and accurate records—key points you can use to spot violations and build your case.
Step 1 — Document everything
Keep a daily tip log with these columns: date, shift start/end times, total sales, cash tips collected, credit card tips (gross), tip‑outs paid, tip pool amount received, notes/witnesses.
Save pay stubs, timecards, bank deposit slips, POS screenshots of tip allocations, and copies of any texts or emails about tips.
Photograph physical tip jars, tipout sheets, and cash‑tip reconciliation notes. Capture names and contact details of witnesses.
Keep a running ledger of expected vs. received distributions, especially if the pool has a set formula.
Detailed personal records strengthen your claims of an illegal tip practice under tip pooling laws and help you recover unpaid wages under wage and hour rules that sometimes overlap with tipping issues.
Step 2 — Raise the issue internally
Send a concise written request for: (1) the tip pooling policy; (2) the distribution formula; (3) the tip credit notice (if any); and (4) distribution logs for the last three months.
Ask for a written response within seven calendar days. Keep all communication in writing and save copies.
If management refuses, notes vague “shortages,” or declines to provide records, document the refusal and proceed to agency filing.
Remember: under federal rules, managers and supervisors cannot keep tips or join the pool (7shifts), and delays in distribution are a red flag (Homebase).
Step 3 — File an agency complaint
U.S. Department of Labor, Wage & Hour Division: Start at the WHD main page or your state office using the state contacts directory.
State labor department: Find your state’s complaint portal through the DOL directory or by searching for “your state + wage and hour + tip complaint.”
Expect: an investigator may contact you, request records from the employer, and potentially order back wages, damages, and penalties if violations are found (see enforcement outcomes discussed by 7shifts and Homebase).
For broader pay issues, review our breakdown on how to file a wage claim to understand forms and timelines.
Step 4 — Consider private legal action
If agency routes are slow or limited—or if your employer refuses to comply—talk with a wage and hour attorney. In some states, violations can trigger civil and even criminal penalties, as California’s analysis highlights in the state article. You may also explore whether coworkers want to pursue an FLSA collective action when a common policy harms many employees.
Step 5 — Remedies you may obtain
Back pay for unpaid tips and any shortfalls under minimum wage.
Additional liquidated damages under the FLSA in appropriate cases.
Attorney’s fees and costs if you prevail.
Civil penalties and, in some states, criminal consequences for willful violations (see discussions in 7shifts and California’s article).
Timelines and legal aid
Example A: A smaller disputed sum resolved through the DOL could resolve within 3–6 months, depending on workload and cooperation.
Example B: A private lawsuit can take a year or more, especially if discovery and motions are contested. Timelines vary widely.
Search for help using “local legal aid + wage theft” or “workers’ rights clinic” in your city. Keep your records for at least the typical statute of limitations in your state—confirm with your state agency via the DOL state contacts directory.
If your employer delayed or withheld final payments, see how final paycheck laws may also apply alongside tip claims.
Key resources
Federal guidance and complaints: U.S. Department of Labor, WHD
Find your state agency: DOL state contacts directory
Industry summaries on eligibility, credits, and pools: 7shifts overview and Homebase explanation
California’s front‑of‑house limitation and service charge distinctions: California Employment Law Report article
Templates & Practical Tools (Plain‑Text Checklists)
While many workers want templates, the most effective tools are simple, accurate records and concise written requests. Use these checklists to structure your documents without needing formal forms.
Tip log structure to maintain
Columns: date; shift start/end; total sales; cash tips collected; credit card tips (gross); tip‑outs paid (to whom/amount); pooled distribution received; notes/witnesses.
Add a weekly summary: total tips, pooled share, expected vs. received, discrepancies by shift or role.
Back up electronic copies (photos/PDFs) of pay stubs and POS records.
Information to request in writing from your employer
The current tip pooling policy and distribution formula.
Written notice describing any tip credit taken and its amount.
Tip distribution logs for the last three months and going forward.
Identification of eligible roles in the pool and confirmation that no managers/supervisors participate.
Core items for a DOL or state complaint
Employer name, location(s), and your job title(s) and dates of employment.
Policy description: what the employer says vs. what actually happens.
Evidence: logs, pay stubs, POS screenshots, photos, and witness names.
Your calculation of estimated unpaid tips or shortfalls.
If you are unsure whether to escalate, read how an unpaid wages lawyer can help recover pay and when agency complaints or litigation make sense.
Frequently Asked Questions
Can my manager take tips?
No. Under federal rules, managers, supervisors, and owners may not keep or share in employees’ tips, regardless of whether a tip credit is taken. See the summaries by 7shifts and Homebase.
Can my employer require a tip pool?
In many states, yes—if the pool complies with federal and state rules on eligibility, disclosure, and timing. Some states impose extra requirements or limits, and a few require voluntary pools. See Homebase’s state-by-state notes.
Can back‑of‑house be included in the tip pool?
Federal law allows back‑of‑house to participate only if the employer does not take a tip credit and pays full minimum wage; managers still cannot join. Some states, such as California, ban back‑of‑house participation. See 7shifts and California Employment Law Report.
What is the tipped minimum wage?
It’s a system permitting a lower direct cash wage for tipped workers if tips raise total pay to at least the minimum wage. Federally, the baseline is $7.25/hour with a $2.13/hour tipped cash wage, but many states require higher rates. See 7shifts’ explanation.
How do I report tip theft?
Document your evidence, request policies and logs in writing, and file with the U.S. Department of Labor’s Wage & Hour Division or your state agency via the state contacts directory. Industry resources (7shifts; Homebase) outline the signs and records to gather.
Are “service charges” the same as tips?
No. Service charges are typically the employer’s property unless a law dictates otherwise, and they may be distributed differently from tips. California, for example, analyzes service charges separately from tips; see the California Employment Law Report.
What if my tips never bring me to minimum wage?
Your employer must make up the difference every workweek when a credit is taken, according to federal rules discussed by 7shifts and Homebase. If your stubs do not show make‑up payments, gather proof and consider filing a complaint.
What if I’m asked to work off the clock while the pool is reconciled?
That’s a wage and hour violation. Keep records of hours worked and review our guide on being forced to work off the clock, which explains your right to be paid for all hours worked.
Can I join with coworkers to file a claim?
Yes. Many workers choose to file together or pursue an FLSA collective action when a single policy harms multiple employees, which can streamline evidence and increase leverage.
Conclusion
Understand both federal and state tip pooling laws and apply the most protective rule.
Document your tips and distributions, verify disclosures, and compare records to the policy and pay stubs.
Use internal requests, the DOL Wage & Hour Division or your state agency, and legal counsel to recover stolen tips.
For more detail, see the practical summaries by 7shifts and Homebase, the state‑specific perspective in California Employment Law Report, and federal complaint options at the U.S. Department of Labor’s WHD.
Need help now? Get a free and instant case evaluation by US Employment Lawyers. See if your case qualifies within 30-seconds at https://usemploymentlawyers.com.
FAQ
Who can legally join a tip pool?
Under federal law, only employees who customarily and regularly receive tips may join when a tip credit is taken; back‑of‑house can be included only if no tip credit is taken and full minimum wage is paid. Managers/supervisors may never receive tips. See 7shifts and Homebase.
What are my rights if pooled tips are withheld or delayed?
Collect evidence, request the policy and distribution logs in writing, and file with the U.S. DOL Wage & Hour Division or your state labor agency via the state contacts directory. Delayed or missing distributions are a common red flag (see Homebase).
How do tip credits affect who can be in the pool?
If a tip credit is taken, the pool generally must be limited to tipped roles (servers, bartenders). Including back‑of‑house would violate federal rules. If no credit is taken and full minimum wage is paid, a broader pool may be allowed. See 7shifts’ explainer.
What remedies can I recover for tip theft?
You may recover back pay for unpaid tips, make‑up amounts for minimum wage shortfalls, liquidated damages under the FLSA, and attorney’s fees in successful cases. Some states provide additional penalties. See 7shifts and California’s analysis.
Where can I check my state’s rules quickly?
Start with the DOL’s state contacts directory to find your labor agency’s site and tip pooling guidance, complaint forms, and hotlines. Always follow the most protective law (state or federal) for employees.